Sign Up

• Visit the. Wookein Sign Up page
• Enter your phone number.
• Receive a verification code via SMS.
• Continue with Apple or Google, or complete the registration process.
• Agree to the Terms & Conditions.

Sign In

• Visit the Wookein Log In page.
• Enter your phone number.
• Receive a verification code via SMS.
• Continue with Apple or Google.
• Manage orders, explore personalized features, and shop confidently.

Search for Products

• Use the search bar on the Wookein homepage.
• Enter keywords related to the item you’re looking for (e.g., 'African fashion,' 'raw materials,' etc.).
• Refine your search using filters (price range, location, etc.).

Browse Categories

• Explore product categories (e.g., Home & Living, Fashion, Agriculture, etc.).
• Click on a category to view relevant items.

Apply to Sell

• Apply via the Wookein Seller Center.
• Your application will be reviewed to ensure it aligns with platform standards.

Create Your Store

• Once accepted, create your store.
• Showcase your brand, mission, and unique products.
• Set up your Webstore and Digital Business Card.

Add Products

• List your products with detailed descriptions, pricing, and high-quality images.
• Use standout names and informative descriptions.
• Highlight what makes your products special.

Manage Your Store

• Edit and update product listings.
• Monitor orders and engage with customers.
• Utilize Wookein support when needed.

How to Report

• If you encounter suspicious or fraudulent activity, report the store.
• Use the 'Report' feature on the store’s page.
• Provide details about the issue.

How to Report

• If you find misleading or inappropriate product listings, report them.
• Use the 'Report' feature on the product page.
• Specify the reason for the report.

Wookein ensures secure payments:

• Wookein ensures secure payments:
• Accepts payments through PAPSS (Pan-African Payment and Settlement System).
• Your money is held in Wookein trust until the order is delivered.
• Paystack handles payment processing securely.

Change Location

• Go to your account settings.
• Update your location to reflect your current country.

Change Currency

• In your account settings, select your preferred currency.
• Wookein supports local currencies across Africa.

Change Language

• Look for language settings (usually in the footer).
• Choose your preferred language (e.g., English, French, etc.).